Operations Assistant

Here at GoFind Recruitment, we are proud to be representing an industry leading and award winning Construction group in their search for a proactive and highly organised Operations Assistant to join their dynamic team based in Blackpool.

Reporting to the Helpdesk Manager, the successful candidate will act as the central point of contact for all maintenance job coordination and fleet management administration. You'll ensure timely response and resolution of technical issues by coordinating with local authorities, site teams, and internal departments.

Who are GoFind Recruitment? 

We are a dynamic agency that believes recruitment is more than just placing candidates, it’s about building lasting relationships! We take the time to understand both our client’s business needs and our candidate’s career aspirations, ensuring the perfect fit for long-term success. 

Our approach means we go beyond CV’s and job descriptions, fostering meaningful connections that drive growth and opportunity. 

“We build more than just careers, we build relationships” 

Roles & Responsibilities (But not limited to): 

• Manage the daily operation of the help desk system, logging and tracking all incoming service requests.
• Prioritise and assign jobs to relevant site teams, making sure the right skill-set matches the job requirement.
• Monitor job progress and ensure timely completion in line with service level agreements (SLAs).
• Communicate effectively with site staff, key stakeholders and clients to provide updates and resolve issues.
• Maintain accurate records of reported issues, work orders and contractor details.
• Assist in the planning and scheduling of routine maintenance and reactive works.
• Produce reports on help desk performance, common issues, and resolution times.
• Ensure compliance with health & safety and company policies within the operation.
• Support the Help Desk Manager with administrative and coordination duties as needed.
• Provide administrative support for fleet management, including maintaining vehicle records, organising servicing schedules, and coordinating vehicle allocation.

Essential Experience / Qualifications: 

• Previous experience in senior administration, or coordination role (ideally in construction or property).
• Excellent organisational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite
• Knowledge of construction operations, fleet management, or building maintenance is advantageous.
• Ability to work under pressure and manage multiple priorities.

Benefits: 

• Competitive salary and 22 days annual leave + bank holidays.
• There will be room for professional growth within an established construction business.
• Support through 1-2-1 and individual learning & development.
• Company days out.
• Great public transport links to the head office.
• Fantastic working environment with the businesses personnel at the core of all they do.

What next? 

If this sounds like your next role then apply now and you will be contacted by one of our team of experienced consultants to discuss the next steps.

GoFind Recruitment is an equal opportunity recruitment agency and acts as an intermediary between candidates and employers. By applying for this position, you consent to your personal data being processed in accordance with our Privacy Policy. 

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