Payment Operations Analyst

Here at GoFind Recruitment, we are excited to continue to partner with a fast-growing digital banking and fintech company who are now looking for a detail-oriented and proactive Payment Operations Analyst to join their expanding team.

This role focuses on managing, monitoring, and optimising payment processes to ensure accuracy, efficiency, and compliance. The ideal candidate thrives in a fast-paced environment and has a strong understanding of payment systems, reconciliation, and financial operations.

This is a varied role and a great opportunity for someone that has a strong interest in crypto currency.

Who are GoFind Recruitment? 

We are a dynamic agency that believes recruitment is more than just placing candidates, it’s about building lasting relationships! We take the time to understand both our client’s business needs and our candidate’s career aspirations, ensuring the perfect fit for long-term success. 

Our approach means we go beyond CV’s and job descriptions, fostering meaningful connections that drive growth and opportunity. 

“We build more than just careers, we build relationships” 

Roles & Responsibilities (But not limited to): 

• Process and monitor daily payment transactions across multiple channels (ACH, wire, card, SWIFT, etc.) ensuring accuracy and timeliness.
• Reconcile payments and resolve discrepancies or failed transactions promptly.
• Support month-end and year-end closing activities related to payments.
• Collaborate with internal teams (finance, treasury, customer service) and external partners (banks, vendors) to resolve payment-related issues.
• Monitor payment operations for compliance with internal controls, regulatory requirements, and industry best practices.
• Identify opportunities to improve payment workflows, automate processes, and reduce operational risk.
• Maintain accurate records and prepare regular reporting on payment operations metrics.
• Responsible for monitoring payment levels across client platforms, escalating anomalies / suspicious volumes.
• Responsible for internal investigations on potential fraud, platform manipulation, providing analysis to the leader team for any impact on the platform / funds.
• Responsible for investigating pending transactions escalating to compliance where needed.
• Support audits, regulatory reviews, and ad-hoc projects related to payment operations.

Experience / Qualifications: 

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• Proven experience in payment operations, financial operations, or similar roles.
• Mastercard Connect / MasterCom expertise is crucial.
• Strong understanding of payment processing systems and banking procedures.
• Excellent analytical, problem-solving, and attention-to-detail skills.
• Proficient in Microsoft Excel; experience with payment platforms or ERP systems is a plus.
• Strong communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits: 

• Competitive salary of £30,000 - £35,000 per annum.
• Fantastic opportunities for professional growth and promotion.
• Support through 1-2-1 and individual learning & development.
• Fantastic working environment with the staff truly at the core of all they do.
• Opportunity to work in a dynamic, growing team.
• Exposure to diverse payment systems and operational processes.

What next? 

If this sounds like your next role then apply now and you will be contacted by one of our team of experienced consultants to discuss the next steps.

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